OtterDocs is a document notification and client engagement platform built for businesses that need to keep their customers reliably informed via SMS — at any volume. Whether you’re sending a few hundred notifications a month or millions, OtterDocs handles the full delivery lifecycle so you don’t have to.
We built OtterDocs around one core function: getting document notifications into the hands of your customers accurately and on time. Our platform receives notification requests through a developer-friendly API, routes them through carrier-optimized delivery paths, and reports back on delivery status in real time. Unlike general-purpose messaging tools, OtterDocs is purpose-built for document notification workflows — which means the architecture, throughput guarantees, and support model are all designed around that specific use case.
OtterDocs is designed to scale with your business. The same platform and API that handles low-volume testing also supports enterprise-scale deployments with millions of monthly notifications. Every plan — including the free tier — includes full access to the Document API Gateway, so there are no feature walls as you grow.
Our mission is simple: make it easy for businesses to reach their customers with the right information at the right time. We believe that reliable, timely document notifications reduce friction, build trust, and lead to better outcomes for both businesses and the customers they serve.
Have questions about OtterDocs, our API, or your account? Our team is here to help. Reach out through our contact page and we’ll get back to you the same business day.
OtterDocs